client care

Client Care When The video production Is Done - updated for 2018 (plus two new case studies OF FANTASTIC SERVICE)

Client Care When The video production Is Done - updated for 2018 (plus two new case studies OF FANTASTIC SERVICE)

Bold Nation!

If you just finished a video job, then it is your job as a budding filmmaker to close out the job. I'm going to show you a few simple things that you can do right now to bring the job to a close and make sure you are over-delivering when it comes to your clients and your video production.

As with anything that involves customer service, you should not be looking for quick and easy.

Philip Bloom even said thisyou should treat every job as though it were a big-ticket job. Show up, work hard, over-deliver, and always have a good attitude.

So what do you do when you finalize your edit and your client has the final copy in hand?

You go through these steps and then you read the Bold Mail mail call at the end of the post.